Privacy Policy

Data collection and use

What data do we collect?

The information we collect includes information that you knowingly and actively provide to us when you use or participate in our services or campaigns, as well as any information that your devices send to access our services.

Your personal information may reach us in the following ways:

• If you contact us by phone, e-mail or other means of communication.
• If you enter into a cooperation agreement or other similar document with us.
• If you browse the website www.getsmart.ee.
• If you comment on, like or share a post on our social media accounts.
• If you send us a request for information through the website.

What are the types of collected data?

Personal data

We only ask for your personal information for us to be able to provide you with our service. By contacting us or visiting our website, you may share the following information with us:

• first and last name;
• e-mail address;
• postal address, country, county, city;
• phone number;
• history of conversations between you and us;
• information about your web browser and IP address.

Log files

Our website www.getsmart.ee stores log files about its visitors. The information to be collected may include:

• the type of device used;
• Internet Protocol (IP) address;
• browser type;
• Internet Service Provider (ISP);
• the date and time of the visit to the website;
• entry and exit pages;
• number of clicks on the website.

We use the information in the log files to analyze trends, administer the website, track the activities of visitors on the site, and collect demographic information. The information obtained is not intended to identify you.

Cookies

Nagu enamus veebilehti, kasutame ka meie veebilehel "küpsiseid". Küpsis on sisuliselt tekstifail, mis salvestatakse veebisaidi külastamisel kasutaja seadmesse. Küpsiste abil määratakse ja salvestatakse eelistused, regionaalsed sätted, teenuste kasutamise valikud jpm.

If you wish, you may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you close your browser or computer. However, session cookies are deleted as soon as the browser is closed.

How do we use the data?

We may use the information we collect for a variety of purposes, including:

• To perform our part of the contract and provide the service.
• To maintain, manage, develop, personalize and expand our website.
• To collect statistics so that we can provide better services and / or offers and understand and analyze the behavior of our website visitors.
• To identify you by phone, message or email.
• When sending you information and asking for feedback about our services.
• To prevent fraud and protect our website.
• To allow us to connect to you through a social media account.
• To allow you to read your chat history in order to expedite the relevant advice in order to improve the quality of our service.
• To develop new new services or products and improve their functionality.
• For other purposes. For example, to analyze data, study trends, evaluate the effectiveness of our advertising campaigns.

In what cases is it possible for us to share your information?

• We may share or transfer your personal information in connection with a change of ownership, merger, sale, financing or acquisition of our business. We will notify you of the transfer of your personal information and of the fact that it will be subject to the provisions of another Privacy Policy.
• We may share your information with our partner companies by requiring them to comply with this Privacy Policy. Partner companies include our parent companies and subsidiaries, joint venture partners or companies owned by us.
• We may share your information with our business partners to provide you with certain products, services or campaigns.
• We may disclose your personal information for any other purpose with your consent.
• We are required to disclose your personal information if required to do so by law. We may also disclose your information in good faith to comply with our legal obligations, to protect our rights or property, to prevent or detect possible violations of our service, and to ensure the security of our users.

In order to better serve our service, we may share your information with third parties. The main third parties are:

• For Analytics - Google Analytics (https://policies.google.com/privacy)
• Marketing - Facebook (https://www.facebook.com/privacy/explanation)

How long do we keep your personal information?

We will only store your personal information for as long as is necessary for the purposes set out in this Privacy Policy. We store and use your personal information to the extent necessary to fulfil our legal obligations (for example, if we are required to retain your information to comply with applicable law), to resolve disputes and to enforce our legal agreements and policies. The company also maintains log files for internal analysis.

• Customer data - for the entire period of being a customer and 2 years after the end of the customer relationship or as agreed in the contract.
• Accounting data (including contracts from their expiration) - 7 years.
• Log files - 7 years.

Your rights to protect your data

You always have the right not to share your information with us, knowing that this may affect your experience on our website. If you choose not to share your information with us, we will not treat you any less. When you provide us with personal information, you understand that we collect, store, use and disclose it in accordance with this Privacy Policy. You have the right to request details of the data collected about you.

When we receive personal information about you from a third party, we protect it in accordance with this Privacy Policy and the law of the Republic of Estonia. By sharing third party information, you acknowledge that you have the right and permission to do so.

Even if you have previously consented to the sharing of your personal information with us for marketing purposes, you still have the right to change your mind at any time. You always have the right to opt out of contacting us and request that we remove your information from our databases. From time to time, we may also ask for information about you to verify your identity. If you find that the information we have collected about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by e-mail: info@getsmart.ee. We make every effort to correct inaccurate, incomplete, misleading or outdated information.

If you believe that we have violated applicable data protection laws and would like to file a complaint, please contact us using the contact information found in this document and provide us with full details of the violation. We will investigate your complaint immediately and respond to you in writing, setting out the results of our investigation and outlining the steps we will take to resolve your complaint. You also have the right to contact the regulatory authority or the data protection authority.

GDPR data protection rights

We want to make sure you are aware of all your data protection rights. Each user of the page is entitled to the following conditions:

• Juurdepääsuõigus - Teil on õigus nõuda oma isikuandmete koopiaid.
• Õigus andmete parandustele - Teil on õigus nõuda, et parandaksime teie arvates ebatäpsed andmed. Samuti on Teil õigus nõuda, et täiendaksime andmeid, mis on Teie arvates puudulikud.
• Kustutamisõigus - teatud tingimustel on Teil õigus nõuda Teie isikuandmete kustutamist.
• Andmete töötlemise piiramise õigus - teatud tingimustel on Teil õigus nõuda Teie isikuandmete kasutamise piiramist.
• Õigus vaidlustada isikuandmete kasutamine - teatud tingimustel on Teil õigus vaidlustada Teie isikuandmete kasutamine.
• Õigus andmete teisaldatavusele - teatud tingimustel on Teil õigus nõuda, et me edastaksime kogutud andmed kolmandale osapoolele või otse Teile.

Security of your data

The security of your personal information is important to us, but keep in mind that no way to exchange information online or to store it electronically is 100% secure. While we make every effort to protect your information, we cannot guarantee its complete security.

Getsmart OÜ will take all reasonably necessary measures to ensure that your data is processed securely and in accordance with this Privacy Policy and the law of the Republic of Estonia. Your data will not be transferred to any organization or country unless there is a good reason to do so and the security of your data is guaranteed.

Linking to Other Websites

You may find links on our website to other websites that are not owned by us. Clicking on a third-party link will take you to that third-party site. We strongly encourage you to review the Privacy Policy of any site you visit.

We have no control over, and take no responsibility for, the content, privacy policies, services, or otherwise of third-party sites.

Privacy Policy Updates

We reserve the right to make changes to this Privacy Policy if necessary. After the Privacy Policy is updated, we will change the date the document was updated at the bottom. If you continue to visit and use our website after updating the Privacy Policy, we will treat it as your tacit consent to the changes.

Last modified 14/02/2022